Tag Archives: Sauchiehall Street

Ordinary, Scones, self-service

John Lewis

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As department stores go John Lewis is just a little bit different. It began back in 1864 with a small drapery shop in London’s Oxford Street and has prospered ever since. Okay, but what makes it different? Its full name is the John Lewis Partnership because all of its 74,000 staff are partners in the company and share in its success. Part of their mission statement states “Driven by our ambition to make the world a happier place by leading with kindness and delivering integrity“. The cynic might say “Well they would say that, wouldn’t they“

Well we were a bit cynical as well but then we experienced it first hand. We’ve given up looking for hydrangeas and now we are on the hunt for an armchair. John Lewis has a huge furniture department hence we’re here at their Glasgow store.Entrance to the cafe at John Lewis department store in Glasgow

A slip of paper

However, In spite of an amazing range we couldn’t quite find what we were looking for. One of the staff tried very hard to help us but eventually he apologised and gave up. Asking if there was anything else he could help us with, we asked “the war in Ukraine?” He just smiled and took himself off. A bit later on, however, he caught up with us again and handed us a slip of paper. He felt bad that we hadn’t found a chair so this little piece of paper entitled us to free coffee and cakes in their cafe. How kind was that? For us, the world was indeed a happier place.Internal view of cafe at John Lewis department store in Glasgow

Baristas?

Suffice to say, this little piece of paper forced us to find their cafe and eat scones and drink coffee. Otherwise it would never have crossed our minds … honest! Previously we have reported on The Cafe by Benugo which is an independently run restaurant on the third floor. This time we were in their own self service cafe ‘The Place To Eat‘ on the first floor. Like the store the cafe is huge. There was a bit of a log jam around all three coffee serveries (it takes a long time to make a coffee these days) but eventually we had what we wanted and were able to find a table by a window.

View down Sauchiehall Street from our table
View from our table up Sauchiehall Street on a rainy day

They have a large sign saying “Please leave everything on your table, we will clear it up“. And they did! There must have been about sixty or seventy tables but as soon as anyone left, the table was cleared and cleaned. a scone at John Lewis department store in GlasgowIt was diffucult to choose between looking out the window at everything going on outside or just watch all the comings and goings in the cafe. Dilemas, dilemas! It was all really good. Nice little pots of clotted cream and jam and the scone iteself was wonderfully textured with just the right amount of crunch. A topscone had it not been for the self-service nature of the place.Internal view of cafe at John Lewis department store in Glasgow

A happy place?

We were impressed, this place does do it’s best to make the world a happier place. Of course, there’s only so much they can do. Our young chap didn’t have any answers for Ukraine but then, no-one else does either. It’s impossible to see how either side can win. And now, with long range missiles in the mix, it seems to be in danger of escalating in to goodness knows what. In the Middle East, with the might of the US behind them, Israel cannot help but win the war … but they will never know peace. No winners, only unhappy losers. With their expertise in kindness and making things ‘happy’ perhaps a John Lewis management team  could provide a few pointers?

G1 2GF        tel: 0141 353 6677          John Lewis Partnership

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Scones, Top

The Willow Tea Rooms

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Kate in 1903
Kate in 1903

Many people, especially Glasgow people,  will be aware of Kate Cranston’s name and know that she was the owner and driving force behind the famous Willow Tea Rooms which opened in 1903 at 217 Sauchiehall Street. ‘Sauchie’ means ‘willow’, hence the name. She commissioned  architect, Charles Rennie Mackintosh, to design everything; the rooms, the furniture, the cutlery, right down to the waitress’s costumes. It became the place to meet for the gentlemen and ladies of the time and by all accounts was the epitome of ‘genteel’. In 1901 it was reported “One states the amount of one’s indebtedness, and receives a check therefore from the attendant maiden. This, with the corresponding coin or coins, one hands in at the pay-desk, and so home. Nothing could be simpler or less irritating.”

a Mackintosh light fitting
a Mackintosh light fitting

For some reason that system fell into disuse but we definitely feel that ‘attendant maidens’ should be reintroduced.

The Glasgow Rose
The Glasgow Rose

The enterprise was a tremendous success and Kate, who was a tad eccentric, became a familiar and flamboyant figure on the Glasgow scene. Through her commissions she actively promoted two groups of artists. The Glasgow Boys and the Glasgow Girls who developed what eventually became known as the Glasgow Style. After her husband died in 1917, however, she lost interest, sold her tearooms and withdrew from society.  She led a very low-key existence on the south side of the city until her death in 1934, aged 85.

She left most of her money to the poor of the city. The tradition she started over 100 years ago carries on to this day and so we find ourselves here in the Buchanan Street establishment which, although not original, is a faithful copy of the now defunct, Ingram Street tearoom.

the Mackintosh designed, White Room
the Mackintosh designed, White Room

Opera

It has replicated the White Room (the one we are in) and the blue Chinese Room, upstairs. Now we were in a bit of a rush because we were going to a lecture on opera at the Royal College of Physicians & Surgeons .. don’t ask. Luckily the service was very efficient and in no time we had our scone. And what a scone it was! Willow 04Quite big, but really light and fluffy and with plenty jam and cream. Looking at that picture of Kate you can tell that she just knew she would get a  ‘topscone’ award. We think she would still be proud though.

Don’t mention Scotland

Proud, unfortunately is not a word that could be used about the last week in politics, particularly if you live north of the border. A year ago, the PM could not stop blabbering about how crucially important Scotland was to the UK but, now, just one year on, in his annual address to the party, barely a mention. And of course Labour MPs  and activists have been advised not to use the word ‘Scotland’ at all. What would Kate have made of it all?

For those of a curious nature, we made the lecture on time and it was excellent; at some point however we may return to the Willow Tea Rooms for a more relaxed visit.

G1 3HF    tel: 0141 204 5242       Willow Tea Rooms