Back in at home after our all too brief sojourn up north. The weather has come out in sympathy with our mood, it’s a bleak kind of day. After attending to some business in the town centre we ended up here at Findlays, hoping to have our spirits raised. The rather impressive old Victorian building was built in 1893 as Falkirk’s main Post Office but since then it has undergone a variety of uses leading up to it’s current incarnation as the Falkirk Business Hub, a place which provides a home to over 30 businesses and employs around 150 people. Findlays is the café for the FBH but is open to everyone.

It’s pleasant enough. If it was just providing canteen facilities to the FBH, it would be doing a great job. However it has ambitions and promotes itself as ‘the home of great food and coffee’  .. but it just isn’t. It looks and feels like part of the Hub and lacks that coffee shop vibe. These days we expect wifi everywhere we go. Here the password is helpfully provided on the menu .. but it doesn’t work. The correct password (the one with the capital letter at the start) is on a wall blackboard … annoying. Doubly annoying to have people cleaning windows and going around with feather dusters while you are trying to eat your scone!  So far, so not so good … the mood was not lifting!

Here you might hope that the scones would ride to the rescue with a glowing report and everyone would live happily ever after … but no. It was a case of style over substance. Presentation is a wonderful thing, it delights the eye and heightens expectations. These expectations however have to be fulfilled and sadly this was not the case here. They were disappointingly pasty and heavy. Could the mood get any blacker? Well, yes, just look at the news.

Advice on Brexit

It turns out that Scottish Labour’s PFI scandal has taken a turn for the worse. Not only are our schools and hospitals crumbling, we don’t even know who owns them. The ownership of many being held in overseas tax havens. No one seems too sure who owns British Home Stores either as it descends into receivership. This is the super-duper modern business world we live in! Good though, that Barak Obama managed to stop by to wish the Queen a happy birthday and offer his advice on Brexit. Having advised on the Scottish referendum, he presumable felt he had to do the same for the EU one. Obama is probably the best US President there has been for a long long time. We need not kid ourselves, however, that it is all being done with some sort of ‘special relationship’ benevolence. The US only cares about one thing .. the US!

Looking to the multinationals

Findlays is not doing anything particularly wrong but, based on our visit, it is not doing anything particularly right either. The website is a waste of time. Once again it is a case of taking a long hard look at the multinationals like Costa and Café Nero and figuring out how they always get it so right. We wish them luck. Let’s hope we will be in a better mood by the next post.

FK1 1LL            tel: 01324 614062               Findlays Business Hub