Just when it seems that our government is hell bent on making everyone unhappy we find a place that specialising in doing exactly the opposite. Perhaps we should explain.
Port Edgar gets the Edgar bit from Edgar Aetheling, the brother of Queen Margaret from whom Queensferry get its name. In my mind, however, it is always associated with my powerboat license. It’s where I got it.
Lots of ‘man overboard’ and James Bond type manoeuvres conducted under the two Forth Bridges. At that time the Queensferry Crossing wasn’t even a gleam in the eye of the Scottish Government. That gives you an idea of how long ago it was.
First impressions
The last time we were here it was at the Canadian/Scottish themed Down The Hatch, all maple leaves and Saltires. This place, Scotts at South Queensferry, was yet to open. They add ‘South Queensferry’ because no one, except yachties and powerboaters, has ever heard of Port Edgar. Eight years ago Buzzworks Holdings started out in Largs marina with their first restaurant. This is now their eleventh and most recent.
Mission statements
Approaching from the car park it doesn’t look too promising. Once inside, however, the somewhat austere industrial exterior gives way to a wonderful warm and beautifully decorated interior. All centered round a large horshoe bar. It’s really busy. Outside there was not a soul to be seen. In here there are tons of folk all eating drinking and generally enjoying themselves. The sound of multiple conversations, the clink of glasses and the buzz of staff quietly going about their business.
Their stated mission is “to make people happy”. Well we would see about that, wouldn’t we! We’re also on a mission and, at the end of the day, it would all depend on the scones whether this duo were happy or not.
Kiwis
The person looking after us was Kasey, a kiwi, spending some time working in Scotland. She had already spent five months working in Elliots in Prestwick but while it was undergoing a £1m refurbishment the company had arranged for her to work here. Hotel and travelling expenses all taken care of. They obviously know how to retain their good staff because Kasey was a delight. When we asked how long she was planning to stay in Scotland she said “until my visa runs out at the end on 2020”. Welcome Kasey, great to have you here.
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Unbookable
We had noticed the scones on the way in, They looked quite big. As we ordered lunch we asked for a scone to share with our tea. Kasey told us. “All scones come with butter, jam and cream but would you like the scone just as it is, gently warmed or toasted?” 
Never been asked that before! Fab, toasted it was. As we waited for our scone to arrive we could see that all the staff, even though they were very busy, took time to chat and have a laugh with the customers. This is how customer care should be! Scotts even has an area for people who book and another which is unbookable. It’s for people like us who just turn up out of the blue. Genius!
After our lunch our toasted scone duly arrived. Nicely presented, wonderfully warm and with plenty of everything to go with it. Delicious, we were delighted to award a topscone. You might think it was expensive however we had a delicious lunch, tea, coffee and a topscone for under £25, not too bad at all.
If indeed their mission is to make people happy then it certainly worked for us. We were happy, happy, happy. Not something we could say about the current political outlook. As Theresa May goes off to Brussels to flog the horse that died months ago you do feel for the horse. It must be thinking “I’m dead for goodness sake, stop the flogging!” There’s a wonderful irony in Northern Ireland being the obstacle to progress on Brexit what with Northern Ireland being a purely Westminster construct.
Happy again?
At least Corbyn, who has led from the back throughout Brexit, has decided to talk again. Presumably because no one was talking to him … hurragh! Maybe they can just forget the whole Brexit thing and, like Scotts, make people happy again. Even the most ardent Brexiteers might be happy to see some return to normality. Perhaps Buzzworks Holdings should be put in charge of the whole thing.
Nothing changes
Today is the 100th anniversary of the Battle of George Square in Glasgow. In 1919 about 25,000 striking workers, who had petitioned for a 40 hour working week, gathered in the Square awaiting the result. Westminster sent troops and tanks to quell what they perceived as the beginning of a Bolshevik style revolution. No Scottish troops were involved for fear they might side with the strikers. There was huge fear that access to Scotland’s resources might be lost. Gosh, one hundred years on and nothing’s changed!
Many thanks to Scotts and our new kiwi friend for a very enjoyable visit. Consider your mission accomplished.
EH30 9SQ tel: 0131 370 8166 Scotts
